Wachovia Dealer Services Complaints and Reviews

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Wachovia Dealer Services
Main address: 1525 West W.T. Harris Blvd. 28288-0376 Charlotte NC
800-WACHOVIA (800-922-4684), , https://www.wachovia.com/formswachovia/request?action=dynamic_contact
  • 72 complaints
  • $91.6K claimed losses
  • $1.3K average
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  • Jun 10
  • Auto Financing
  • Delta, Utah
  • Car Payments
  • 1
  • 1

This company is awful to go through! I paid my car off 2 months ago and was told I would have the title in 7 to 10 days. Still no title! They keep telling me to wait a week and if I haven't seen anything than to call back. I keep calling back and I get told to wait another week. This company is not lenient at all if your a little late on your car payment due to losing your job, they will tack... Read more

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  • Aug 10, 2013
  • Auto Financing
  • San Francisco, California
  • Car Loan
  • 20

My wife and I purchased an Audi A4 financed through WFS (Wachovia Dealer Services) and have always paid our monthly on time, never missed a payment. In April 2012, we decided trade in our Audi for a Volkswagen CC and of course traded in our Audi to put towards the new car's finance agreement. Wachovia Dealer Services dragged their feet in applying our final payment from Volkswagen Credit and as a... Read more

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  • Jan 25, 2013
  • Auto Financing
  • Buffalo, New York
  • Car Loan
  • 2
  • 36

I have a car loan with Wachovia...all I can say is I can't WAIT till it's paid off and will NEVER deal with them again. They are nasty on the phone even when they screw up. HORRIBLE HORRIBLE HORRIBLE.... Would I have known this is how I would be treated, I would have purchased another Toyota, Chevy or Ford...NEVER AGAIN...Do yourself a favor and stay away from Wachovia / WV dealer services. I am... Read more

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  • Oct 16, 2012
  • Auto Financing
  • Medford, Oregon
  • Car Loan
  • 37

If you have had a loan with Wachovia and Wells Fargo took it over and there was a bk involved you may not ever see title to it! three years they have known and accepted our payment and oh by the way they do not do affirmations and down to the last minute not one notice not one call because apparently if you file BK you are *** to them and they will not let you make up the pmts you are... Read more

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  • Aug 22, 2012
  • Auto Financing
  • Mesa, Arizona
  • Harassing Phone Calls
  • 1
  • 113

I ge call repeatedly from this company. 3-4 per day. When I answer the phone, no one is on the other end or they hang up on me. I do not have a loan with this company and never will. I am on a no-call list but that doesn't seem to matter. I have tried to call the 800 number, but it says it is out of service. Come on. I am going to report this number to the government and will explain to... Read more

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  • Jun 13, 2012
  • Auto Financing
  • Nokomis, Florida
  • Car Title
  • 2
  • 123

I financed my car through WFDS in 2008, paid it off in 2009. This year I wanted to sell it and found out that car title has my name misspelled .... not just one letter or two, but a big time misspelled. Calling 800-289-8004 didn't do anything, because you can't get through automated services unless you want to finance new purchase with them or have an existing account, which was closed 3... Read more

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  • Apr 11, 2012
  • Auto Financing
  • Montgomery, Alabama
  • Car Loan
  • 41

I have my car loan through wachovia. Then i call them cause i have not seen a paper on how much i ow and when since a year after i bought my car. Supposively Wells fargo bought wachovia however no one can help me as far as my loan and who i am paying, and who the *** is gonna give my title when it is paid off. WTH. I don't get who I am paying. my credit report doesn't give a number to... Read more

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  • Mar 25, 2012
  • Auto Financing
  • Silverdale, Washington
  • Car Financing
  • 3
  • 34

I had been making payments for 6 years on my car financed through Wachovia then lost my job. This nasty company and their rude workers would cut me no slack. After falling behind a month they would not take a payment and wanted the balance which is $2,000.00. WHAT PART of I AM UNEMPLOYED DO YOU NOT UNDERSTAND? Everyone else including my mortgage company have bent over backwards to work with... Read more

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  • Feb 29, 2012
  • Auto Financing
  • Amherst, Massachusetts
  • Ford Truck
  • 8
  • 392

Please share out to as many people as possible, I want to stop someone from making my mistake and try to help if they have. I bought a truck and took out a loan from WELLS FARGO DEALER SERVICES three years ago. At this time they have my truck because of a missed payment six months ago that I was never informed of and I need to pay off my whole balance of $9,500.00 to get it back they will not... Read more

Was this review helpful? 22 37

  • Feb 24, 2012
  • Auto Financing
  • Kansas City, Kansas
  • Terrible Customer Service
  • 33

In my job we deal with many banks, finance companies and credit unions across the country. Dealing with Wells Fargo Dealer Service is always a hassle. Their customer service is the worst. First after holding to speak to a representative you get placed on an immediate hold by a live person. When they do come back on the line when they feel like actually working they do not introduce themselves... Read more

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