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Wachovia Dealer Services customer... I have been trying to make my monthly payment and have been very frustrated that the transition to Wells Fargo Dealer Services has gone very poorly! My billing statement says "On March 20, 2010, we will officially change our name...
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Anonymous
Lynn Martinson

Trying to make my payment and wen to the site Wachovia told me to. Cannot make my payment and would not take my old password to even get to. Why should I be charged a late fee...

Anonymous
Louis Baldovino

Fortunately I made my March payment early. Now I want to set my account with Wells Fargo and can\'t access the format to do this online. Accessed the website and page to regis...

#175786
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Over the course of the two years that I've had an auto loan with Wachovia, I've tried to refinance 3 times because I needed a lower payment and interest rate. I was declined all three times, however, the last time I applied they suggested I try for a "hardship" loan. ...
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Silverthorne, Colorado
#173627
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Contacted Wachovia Customer Service Fri 2-26-10 3:00 pm PST and spoke with customer service and was disconnected a few minutes into conversation. Called back same again at about 3:20 pm PST and spoke with Zevalia in customer service and explained my reason for...
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Anonymous
Jennifer

You know what ticks me off. Ive been trying to get a job for months now, and constantly have to encounter RUDE customer service reps everywhere. How the *** do they get hired ...

Anonymous
Everyone is human

:cry. Wow I really love this one. Have you never had phone issues. They are one of the largest companys and they have computer and phone issues. Did not think of that.

#172786
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Avoid financing if you want any control over loan. No feature exists to make extra principal payments. You can pay only your monthly payment, and only up to 3 months in advance. Beware the $75 early payoff fee if you want to ditch them. I didn't see that disclosed...
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#171073
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I was in a card accident on June 18th and unfortuately I had to get another car. I got my car on August 1st, since I am responsible for paying two car notes now, one for the totaled car and the other for my current, I was having an issue managing. I was officially 33...
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Anonymous
LifeHappens

Face Reality...you must be a collector. We all know that this economy is bad right now and isn\'t getting better anytime soon. We had perfect credit and a small business. Over...

Anonymous
Really

Wow I have heard it all now. Well I dont know what state you live in but have never heard of someone coming out to your friends and family\'s home to collect from you unless ...

#169462
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I am less than 10 days late on my truck payment (never have been late before now and have had the loan for a year) and they are calling me at work. When asked why she didn't call my cell phone first, she changed the subject to get other information from me. I told...
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Anonymous
betsy

Same thing, They began calling us hourly for a loan payment that was five days late, arrangements were made, continued to call hourly, never got to 30 days late, unexpected em...

Anonymous
SEMA

Davis...You are such an ***. You are obviously a collector, if not for Wachovia than another company. Do they all teach you that line. Situations change in family economics an...

#168632
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I bought a brand new 2007 Nissan Sentra, soon after signing the papers i was unexpectedly fired from my job (two days later). I struggled for two years working two jobs and getting a CDL to drive truck and pay my bills. I finally fell behind on my payments so i called...
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Deadwood, South Dakota
#166858
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I bought a Nissan Sentra back in 2007. I soon lost my job do to the economy (Thanks BUSH). I was not able to make payment on time. Wachovia Dealer services told me to get a new job when i told them that i was a truck driver. I was to quit the company and find a new job...
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Deadwood, South Dakota
#166811
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Their employee are rudes! Specially Christina...She called me 25times in one day...Christina even told me to turn in my car Because I can't afford my car. She yelled and disrespect me and my girlfriends. And she's not even on my account. She called my...
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Anonymous
bwr

Yes, they are rude! The rudest group of people I have ever dealt with. They start calling 10+ times a day when the payment is 3 days past due. They will lie and tell you anyth...

Anonymous
Pico

Sorry .. referring to previous comment I need to clarify formula:(Actual Balance X APR) / 365 days = Per diem or Daily InterestExample:$22000 x 12% = $2640 / 365 days = $7.23

#166743
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I have had 3 loans with this Company 2 Paid off in Full the 3rd became late in April 2009 my pay off was in Sept 2009 I have NEVER made a late payment and I am real tired of the rude calls, stalking and threatening I have made payments to pay off my loan I was told...
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#165787
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