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I used feature to call from my computer and the call quality was poor, possibly due to my computer speakers. I need a release of lien letter for account 9120025109 for Helen Hurt. The car has been totaled and although the car has a zero balance, Wachovia is still on...
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I liked
  • Using a webservice to explain my issue
I didn't like
  • Getting the run around when trying to do a simple request
#1180956
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I paid off my account to Wells Fargo and they have a balance on my account that is something I do not owe. It is suppose to be removed from a department that I can not speak with and I was told three days ago that it was sent over. As of today 2/13/18 my account is...
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#1188808
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Wachovia Dealer Services - Unable to speak to a representative

I inadvertently sent money to an old account I had with Wachovia dealer services and need. Return to me
#1150370
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Ten or eleven times a day me and my coworkers get a call on the work phones and it interrupts us from receiving important calls. Every time we answer to stop the calls nobody picks up and the line is silent. None of us have a single loan through wachovia. We have...
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1.0
#1063774
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I bought a Hynduai Elantra From CarMax and Wells Fargo Dealer Service were the Finance Company for the car. This car was for my at the time teenage daughter to get back and forth from school with her and her little brother. Well, I made all the payments and even...
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1.0
#951970
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My car was totaled in an accident and my vehicle was released from the lean and payment was made to Wells Fargo. I did not have Gap Insurance so to, make up the driffernce of the loan and what the car was worth once it was released. I was advised to call the dealership...
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1.7
#932681
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I have two car loans with WDS car loan #1 was due on July 24th before it would be 30 days pass due. Paymen was made on 22 July but erroneously posted to car loan #2, I wasnt aware of this until I started getting collection call told caller payment had been made give...
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#918224
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Statement of Lien Satisfaction. Missing Title. Called 1-800-289-8004. I had to keep pressing # or * to get to the operator. Eventually I got transferred to Titles. From the time I started dialing to the time I ended the call- 15 minutes. From the initial- I got ahold...
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Moongrim
Moongrim

They kept their word. They printed out my Release of Liability Form and as soon as I got it I went down to the DMV and had my title registered in my name, toot suite.From my f...

3.2
I liked
  • Being able to get through
I didn't like
  • Not knowing for sure if i got the title
#804909
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My car was paid off 7 years ago. I couldnt find a title. Not sure if I ever had one. When I went to get a copy from title sevices, they notified me that Wachovia is holding on to the Release of the lien!!! So I called Wachovia and they told me they will send a copy. I...
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Anonymous
Anonymous

I just had the same problem as this person did. Plan upgrading my wife car. Her current car has been paid off for years. Their records reflect the car was paid off but it ta...

#619447
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We have a Toyota Highlander 2010. The tailgate is defective and out of warrantee. The power tailgate operator has popped out of the tailgate and the fitting in the tailgate is destroyed and can't be repaired. My body shop called the policy repair approval number and...
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2.0
I didn't like
  • Decline to repair under contract
#643720
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