ericjenks
map-marker Lansing, Michigan

Wachovia sucks

I was just informed that i am 2 months late on my jeep payment by a mean little ignorant woman who works for their customer service.she treated me like i was a dead beat who was just trying to get one over on them.I was being scolded by this woman when she did not know all the facts.funny thing is my payment is supposed to be automatically withdrawn from my checking?seems that she would have known this if she pulled up my account info.how is this my fault in anyway?I told her it was probably due to their error and she hung up on me.real good customer service(b.s).I called back to inform them that I would be paying off my car in full and never doing buisness with them again.F*** wachovia.I will be paying cash for everything from now on.I love how they want to blame the customer for their mess up.

View full review
smrp L
map-marker Aliso Viejo, California

I won't recommended to anybody

My experience with wells fargo dealers: a nightmare. I'm leaving USA, so we need to sell our two cars asap.

We paid out the car that we have with WFD. A month later the title still under WF Dealers. When you call 800 number they said the title was released to the DMV 2 weeks ago, and because it is an electronic title it will take another 2 weeks to be process through. We went to the DMV to get a title replacement and DMV said that it has not been released.

I requested to WFD Customer Service a proof of paid out: Lien Release, but their don't help you: Go to the DMV. WF never sent me any paper, proof of payment or instructions about how to proceed. We called WFD 10 times and went to the DMV 3 times. It has been 10 days and still no title.

You have to dig really deep inside WF dealer web site to find out that they have corporates offices all over, but they dont tell you. You have to go there in person and someone from the processing center will sign the release. Otherwise, you going to die waiting for your title. Now, let me tell you about my other car with State Farm Bank.

I sent my paid out cashier check. 7 days later, I got the title in my hand. I sold my car next day. Zero stress, zero hassle.

It is up to you.

Next time go to another financial company. My humble advise.

View full review
2 comments
Guest

Response to 'one of a few adults (?) in the world - Did you read 'I wont recommend to anybody' post? It has nothing to do with past due bills.

He/She paid everything on time. The complaint was WFDS slow action on getting the title to them.

Your response has no bearing. Take some responsibility and read the postings before you comment.

Guest

I'm reading all of the complaints about WFDS and they all blame the company for not paying YOUR bill. If you don't want calls about your past due bill then pay it or save your money and pay cash!

Stop blaming everybody else for your problems and take some personal reaponsibility and own your situation. :?

View more comments (1)
Anonymous
map-marker Virginia Beach, Virginia

Horrible company to work with

This company is horrble to work with. When my partner lost her job, I called to explain that it would take me a couple of months to catch up.

I told them I would pay on a certain day and they proceeded to call my sister to collect this debt. When I called to tell them that they could not call my sister, they said that if I owed them money they could call anyone they want.

Absolutely horrible, and abusive on the phone. Will never do business with them and can not wait until i have no more payments with them.

View full review
2 comments
Guest

Unless your sister was a co-signer, they cannot contact relatives to collect a debt. They can call a relative or neighbor to locate you, but they cannot disclose the account number, debt owed, etc.

If they did, you have legal recourse. If your sister tells them to stop contacting her, they must or it is another violation of the FDCPA.

Guest

They are the most terrible people to deal with, all they do is harass you at home, work, cell and demand!!!!! they do not care about your situation.

They threaten all the time to repo your car even when its not even 1mth late!!! I cant wait to finish the loan and send them to H...!!!!!

View more comments (1)
Anonymous
map-marker Chicago, Illinois

Lets File a Class Action Suit here How

I have read the complaints against Wacohvia Dealer service and they are true. Most of The complaints center around Customer Service and the call made from the customer service.

But here the real deal Wachovia Dealer Service is systematic using this practice to make it harder for you to pay off the loan and drive up there fees. If you miss one or two payment the harassment will start follow by the treats then legal fees from phony Repo action. Mean while you are dealing with that they are piling any fee they can think of.If you happen to be one who has poor credit which it sounds like many of us are in this bad economy then you have credit card rate for a car loan say greater than 10% to 19%. If you are feed up with this company as sure you are join me with filing a class action suit.

My company is body beautiful and if you email I can add you to the class action suit that I am the process of filing. This is the only way to reach these company.

Until I started the initial paper work for my suit I had call and threats whole treatment for over three years and I am current on my loan. Join my at Bodybeautifulstore@***.com

View full review
3 comments
Guest

olzcoolchop@***.com. WACHOVIA REPOSSED MY CAR, THE MAN THAT CAME TO GET IT HAD NO PAPERWORK STATING THAT HE HAD THE RIGHT TO REPOSSESMY CAR, BUT I WENT AHEAD AND LET HIM HAVE IT.

THEN THEY SENT ME A LETTER STATING HAT I OWED MORE AFTER THE SALE OF MY CAR THAN I DID ORIGINALLY. AND NOW I AM TRYING TO SELL MY HOUSE IN DEED OF LIEU, AND FOR SOME REASON THEY HAVE A LEIN ON MY HOUSE THEY NEVER WENT TO COURT TO GAIN A LEIN ON MY HOUSE. SO NOW I HAVE TO FIGURE OUT A WAY TO GET THEM TO SIGN OFF ON THE LEIN THAT THEY HAVE FILED.

I DIDNOT THINK THAT THEY COULD GET A LEIN WITHOUT GOING TO COURT. I NEED SOME HELP FROM SOMEBODY TO GET THIS RIGHT.

tiat

why do you use the email bodybeautiful rather than another email. It appears you are trying to obtain email addresses to solicit.

Guest

If you were current you wouldnt have calls and threats! You sound like the typical deadbeat that wants something for nothing. :eek :eek :zzz :upset :upset :grin :grin :cry :cry

View more comments (2)
edie Xub
map-marker Papillion, Nebraska

Too many phone calls and I don't even have a payment due yet.

I am getting 2 and 3 calls a day from these people. They will not leave a message and I have not even made one payment.

My first payment is not even due until Jan. 11, 2011. I didn't have a choice in financing since it was arranged through the Chrysler dealer. I have never had a problem like this before with any financial institution.

I am considering looking elsewhere for financing and plan to move the loan if possible.

This is harrassment as far as I am concerned. I certainly do not need them contacting family or work trying to get in touch with me.

View full review
3 comments
Guest

I recently purchased a car and my payment isn't due until 1/3/2012, but I've been receiving calls from "Wachovia Dealer" multiple times every day and they don't leave a message. I am thankful I never gave out my cell phone number!

They already sent me something in the mail with all the payment information and everything on it. What more do they need to know?

tiat

They aren't suppose to leave personal information. Yet they state at the beginning of the message that this message is intended for the person only, your name, as if anyone else is going to hang up.

Still a violation if you ask me. And if you get the silver tongued Sylvia who speaks so sweetly, remember she works for them and anything you say to her will be used against you or twisted to work against you. Beware.

They use any tactic, will harass your sick and elderly family members, and hunt you down like an animal. And never send you the title.

Guest

They ate doing a welcome call! All the banks are doing it now.

They are making sure that its you who really bought the car and make sure they have all the correct info. Also with not leaving a message it depends on the state you live in where by law they are not allowed to leave a message.

View more comments (2)
lostokieboy
map-marker San Antonio, Texas

Wachovia/Wells Fargo terrible service

I tried to pay my truck payment online last Monday. I was given an error message saying my payment couldn't be process, try later. I tried later and was successful. The next day Wachovia/Wells Fargo took the money out twice. I have been jumping through hoops since for over a week now and have received the following excuses/statements.

1. Can you prove we took it out twice. We can't track that on our system. (from a supervisor)

2. If you will fax us your bank statement for proof that we have your money we will send it to an investigator.

3. That can't happen.

4. It will take 24-48 hours, or 48-72 hours, or over three business days to look into the problem. All times were given by different representatives.

5. Have you put in an online request? That is usually the best way. (5 request have been sent and the same 5 generic answers saying this type of problem can't be fixed this way, please call, have been returned). Even when I requested what types of things could be handled online. I get an answer saying that can't be handled online???

View full review
Loss:
$400
45 comments
Guest

closing account with one bank, opening new with different bank.

8/27 - stopped auto pay from old account via web

8/27 - created one-time online payment from new account via web

9/03 - received no feedback/info/confirmation of changes, called customer service. Told to fax form to stop auto pay. Faxed form.

9/05 - received no feedback/info/confirmation of changes, called customer service. Told something was wrong with faxed form, to fax again.Faxed form again.

9/06 - received confirmation of payment reciept from WFDS from new account.

9/07 - received overdraft notification from old bank due to WFDS drawing a 2nd payment. Called WFDS, was told to 'write a note explaining the problem and what I wanted them to do' and fax to same customer service number.

9/10 - called WFCS and was told it could take up to 72 hrs to process the request.

9/11 - called old bank, was told overdraft wasn't corrected.

9/12 - called WFDS - was told they never recieved the first couple of faxes, that it's not their policy to contact customers regarding errors, they do not refund incorrectly drafted funds to banks, to again 'write a note' explaining what is going on AND include proof that the payment cleared the bank. I asked to speak to a supervisor, she repeated the information about their policy and procedure. I said I knew they could look at my account and SEE what they'd done AND that the payment has been made. She said I would have to fax a note to the SAME department that 'didn't receive' the other two requests and the auditors MIGHT refund a paper check within 90 days. I asked for the number to that department and was told again, it was not their policy to allow customers to contact the auditors.

I have both my mortgage and car notes with Wells Fargo, never missed a payment or been late. The mortgage dept offers the ability to simply change my bank account information online. WFDS appears to do this simply to gather extra payments before their due date.

Guest

Darn, I called this place five times this week and they can't figure out. I hear them typing what I'm saying but they say there is no record of me talking to them...I do not know how that is possible.

So, I was talking to a operator named Marisol, my dad is non-English speaking person, so I had to translate to him. She said I couldn't...then asked what we can do, she said to mail or fax them proof. Proof of what? That my dad can't speak English?

Proff that he is my dad? I see they are trying to make time so interest would go up and he would pay more. I told her we had no time for that since we want to pay off our loan and be free. She said it's company policy.

So I gave my phone to my dad, telling him what to say and Marisol said that is ok...WOW!!! What is the DIFFERENCE? So, in the end she gave me the wrong payoff quote and hung up once she gave me the payoff quote. I wanted to ask more question, but she just hung up...

So I called again and this time operator named Carly answered. She said the payoff quote that Marisol gave was wrong!!!! WOW talk about accuracy!!! I was so so so so so very angry and disappointed!!!

I am waiting for my dad to get his title over the mail.

Once he receives that I am going to send an email telling them to retrain their operators!!! I don't know whether it's going to work or not but still going to try!

Guest

I had a loan with Wells Fargo Dealer Services had to call 3 different times to get a payoff amt. Sent that through money gram.

A week later I get a call that I still had a balance of 100.11 so reluctantly I paid that. They said my title would be mailed out. Two days after that I recieve another call that I still owe money...this time it was over 600.00. I turned them into the Federal Reserve they have a complaint form online etc.

I hope they do something. If I have to they will be hearing from my attorney to clear things up. We have moved all our accts. to a smaller private bank.

Corporate banks or any corporate business for that matter treat you like you mean nothing to them. If someone is managing my money I want to be treated like a human being and respected.

Guest

I have been trying to get to talk with someone as WFDS for over a month to get a title from my brothers car who passed away and the loan is paid off. They keep sending me to the collections department to get a title released and when I talk to them they say no, it isn't them I need I need the first people I called.

Still no title and very frustrated. Never do business with them!

Guest

I am glad to see that people are standing up and letting their voices be heard. I have experienced many of these same behaviors out of other lenders and it is very demeaning and intimidating at times.

The banks have no trouble taking our tax dollars to bail theirselves out. The politicians who make hefty salaries off our backs have no trouble giving our money away to the greedy emotionless bloodsuckers. So, kudo's to all the American people who stand up and speak out against such behavior. I must say also, remember, do unto others as you would have done unto yourself.

God is watching Always.... :)

Guest

Wells fargo dealer services is the worst bank i have ever delt with. Job is slow and i pay my car payment late, but i pay it.

And they always call friends or family members at there house asking for me. How they get there number i dont know. I have a friend that got a loan from golden one bank. She lost her job but they still worked with her never harrassed her even lowered her payments.

So unless your rich and have a job thats never going to cut your hours stay away from that bank and go somewhere else.

:( oh and my the way there are the rudest people in the world. But i guess they need to go through hardship to know what it fills like.

Guest

I just recently got my first car and have not missed a payment ever...the first mistake came when they charged my bank account twice, which caused me to get a ton of late fees. Then i get a letter that says that my next payment due is for twice the amount that i am supposed to pay plus the loan balance somehow increased by $2000 without notice of why. Worst lender ever!!!

Guest

These guys are complete as***les !!!! due to their lack of timely documentation, my car registration has expired and dont know when I will be able to drive my car.

I have been a really good and loyal customer to them and this is what I get !!!

DONOT get auto loans from them. I am willing to pay more even just to get away from these unethical corporation

Guest

Wells fargo is rude and nasty when they call you in these hard times where people are losing jobs a little compassion goes a long way. So for the person to say get a life and pay your bills it must be a blessing to have never experienced a hardship like loss of income or a murdered child.

there is a way to do everything These reps act like they have given people the money for the car out of their pockets.

They work a job like we do. Karma is something so treat people how you wanna be treated

Guest

I have been unemployed since June of this year. Unfortunately we are getting late in some of our bills.

We fell behind in the July payment for our vehicle and in the first week of this month we received a call from Wells Fargo and we told them we could make July's payment at that time. They WOULD NOT accept the payment until we could give them an exact date as to when we would make the August payment.

We could not give them an EXACT date, so needless to say they are calling me every single day. And the supervisor I talk to is also very rude and ignorant.

View more comments (44)
Anonymous
map-marker Antioch, California

This company harrases the S@@T out of you

I agree with anyone who says never use this company! I will never use them again and have tried to get away from them but unfortunately my *** car is financed for more than whats its worth.

i had economic hardship and lost child support payments that allowed me to get the car and this company still would not help me refinance.... they denied all requests... they called me every day at work sometimes twice a day.. to embarrass the *** out of me...

they think if you are embarrased they will get the money... i was not even 30 days past due...

i cant wait for my loan to be paid off... i cant stand these people and i will never use them again

View full review
2 comments
tiat

wachovia is or was geared for those with poor credit, who want to buy a used car, therefore the interest was quite high, which leads to having to pay much more for a car and taking much longer to get the balance down. And being as the cars are usually used the time frame, or age of the car or mileage anyone will allow you to refinance has passed.

My advise to anyone who has a loan from them is to pay it off asap. If you happen to get behind try to negotiate a plan to catch up to avoid the calls, repo threats, harassment of everyone you know. And once you pay it off good luck getting the title. I paid mine off over a year ago and has requested numerous times and still no title.

And if you make a deal to pay pennies on the dollar to pay it off, expect them to claim the remainder and send you a notice that you received it as income which you have to claim on your income tax. And they do not send it to you before you have your taxes done, they aren't quick about that either. I paid mine off in end of spring 2010 and got a notice March 2011 I needed to claim it on my income tax.

I had already done mine for that year. They are idiots.

Guest

Wells Fargo Dealer Services has 108 complaints on BBB!!!!

View more comments (1)
Trish D Xfl
map-marker San Diego, California

Wachovia Dealer Collections Calls me DAILY - Wrong Person!

I have received a phone call from Wachovia Dealer DAILY for the past month. Sometimes past 8:00 p.m.

Sometimes a person, sometimes automated. They ask for someone else; it's the wrong number. I tell them, and they hang up - just to call back again the next day; sometimes twice in the same day. I call the number, it's all automated and I can't get through without an account number.

I HAVE NO ACCOUNT WITH THEM! How to get them to stop?

I ask for a supervisor, and they hang up. I ask for a way to get my number off their list, and they hang up!

View full review
2 comments
Guest

These people do not even help with you with your concerns if you can make your vehicle payment. I been told that they can take your vehicle even if you made your payment.

This is because of a bankrupacy I did in which I did not put in the truck because this is the only means of transportation for my family. If I keep making my payments and they take it is this right.

I am on SSD due to a Illness I have which came out of the blue. what help is there out there to help work with this.

Guest

Enforcement of the FDCPA:

Hours for phone contacts 8:00 a.m. to 9:00 p.m. local time.

View more comments (1)
Madisen Aum
map-marker Houston, Texas

Financial Rape

I feel like I am being completely financially raped by this company.

And on top of it all, every employee I've ever spoken to has been insanely rude and unprofessional.

If you're going to financially rape me, at least be polite about it.

I have so many complaints about this company, I don't know where to start. I guess the biggest issue is that no one with this company is open or even interested in hearing what I have to say. It's like they are ready a script that they can't deviate from -- asking the same questions over & over when they don't like the answer given to them. Rudeness, incompetance, pitiful customer service. There is no customer "service" with this company.

Dealing with a robot would be more pleasant.

View full review
2 comments
Guest

To the person who commented: I work for a larger finacial institution and we are not allowed to be rude, under any circumstance. EVEN if the customer provokes it.

Whatever the reason a person calls in (like you said-to get free ***-and I don't know what KIND of company you worked for) a professional attitude should be maintained. What the original poster says makes that point; sorry you have such shoddy ethics that you think that is acceptable

joan H Uua

What do you do for a living? Quit usuing the term rape.

I worked in customer service and people l like you make up a bunch of *** to get free things from companies.

Did you just get out of jail? Seems like in there is where you get the term.

View more comments (1)
Anonymous
map-marker Washington, District Of Columbia

Shaddy practices, customer service is a joke

I am late with two payments, Dealer services is telling us they will repo truck, as a last ditch effort we go to a dealer, who offers to save you from repo. Well Dealer services REFUSES to give a payoff figure.

Then tells us that if we make a payment, they will reconsider giving us a payoff figure. Take the truck! It's three days later and still they have not come. They are so nasty!

I hope the truck short sells and they try getting the balance from us.

I cannot wait to go before a judge and tell him what has happened. I have it all documented.

View full review
1 comment
tiat

You can determine the pay off amount by checking on line, in your account. It may not be exact if you do not pay it on that day.

And if they have bought insurance for the auto take that into consideration, as you do not want to be paying more than you need to. they will refund that amount if you show proof you had insurance or are paying it off and have over paid.

You need to try to get your rep changed, they change them frequently anyway especially if you do not pay for months on end. An advantage?

Shane C Jgs
map-marker Redding, California

Treat there customers like garbage.

I have an auto loan with wachovia and my ex fell behind on her payments. They never contacted me and are now trying to repo my car and hold me liable.

I have talked with them two days in a row trying to pay and get caught up and all they keep doing is being rude and not assisting me at all. At this point I almost want to give up, but it only hurts me. So once again they treat all there customers like garbage and i will never get another loan thru them or recommend any to do so.

THANKS ALOT... For Nothing

View full review
Loss:
$6500
laurie h Phh
map-marker Goleta, California

Wachovia's Angelica is a ***. She has stated that I owe for june, july, august .

This is a awful company. They are taking me for a ride with finances.

4 different individuals have worked with my account over a year times. They are aware of my cancer and health issues. I lost my job in june 2009, currently disabled and on unemployment. Maria said to make 1 payment in August $640 and my regular payment of $495 to change my due date in september and my account would be up to date.

Now I have Repo people looking for my car?

They will not send a statement of my payments from 2007-****.Why not? Because they are crooks!

View full review
Loss:
$13
1 comment
Guest

contact the comptroller bureau of currency

in houston tx you can get this information

of the web site wachovia rip me off on stock

they were sued but not heard of the outcome

angrygirl
map-marker Cleveland, Ohio

Wells Fargo Dealer Services has continually called my 90 year old mother who has had a stroke

Wells Fargo Dealer Services calls my 90 year old mother who has had a stroke, has some dementia, lives on social security. They talk to her like she is a piece of *** stuck on the bottom of their shoe.

She apparently cosigned a car loan for a family member and everytime a payment is late they call her. Today was the final straw; I called them (their bulldog bill collector, I should say) and tried to nicely explain why they should leave my mother alone. They then started being savagely rude and tried to be cunning about it to me. I told them I am not 90 and I am not responding to their tactics; they need to leave my mother alone.

She was so rude I ended up hanging up on her and blocking the number on my cell phone. This was the rudest person I have ever encountered in my life (and I'm 57) and I swear if this "person" every contacts my mother and disrespects her in this manner again I will sue her and her employer and worry about it later. Stay away from this piece of *** company!!!! By the way, I had a lot of ***####o?

words in her that I have changed.

But trust me, they are right on the tip of my tongue. By the way, if anyone has the mailing address of this entity, I would love it have it so I can send some choice mail to their CEO.

View full review
Loss:
$3000
9 comments
Guest

This is the telephone number for the Executive Office for Wells Fargo Dealer 877-250-****

Guest

Yes, ever since wells fargo dealer took over in 2010,I had nothing but trouble with them , I made my payment in jan.2010 for the whole year and I shouldn't have had to make another payment until jan 2011,but wells fargo didn't put it to my payments so the next month in feb they said I owed a car payment I called them to explain that when I wrote the check in jan I put for payments for jan-2010 to jan2011 they said they would take care of it put they didn't had to call back again .They have screw up my credit rating and much more itwould take along time to explain. I talk to 3 supvrs about 5 differnet customer service people and can't get any kind to help .

also this happen in 2011-**** and also 2012 in jan . I'm very very unhappy with them ...

what is so bad I have proof because I have saved all my statements that they sent me from 2010-****,what really is bad they don't have a place to go to talk to someone face to face ..... PLEASE HELP

Guest

Wells Fargo! You should be embarrassed. How Dare You! Take our tax dollars- dollars that could have been used to fund our schools. Lord knows they need it. You took the money and now treat your account holders like dirt!

Your employees constantly harassing people.

Take this for instance.

My husband and I bought a car in 2005. The term was 72 monthly payments with NO balloon. We have made between 70 and 75 payments depending on who you speak to. Our Loan term was over in February per the contract. And now they say we still owe over $3K. No one can explain why, no one can send me an account statement and they are making threats to repossess the vehicle which is PAID OFF, unless we pay them $3K by the end of this month. They talk to me like I am some dumb broad, then I tell them I have the ORIGINAL contract they start yelling at me and threatening me. SHAME ON YOU! WE THE PEOPLE are the reason you still operate, the reason YOU all have jobs and we are left UNEMPLOYED! And you have the audacity to continue robbing us! Come out from behind your desk and grow some brass ones and start taking responsibility for your actions!

Guest

HAVE YOU BEEN CALLED BY WELLS FARGO DEALER SERVICES ***ON YOUR CELL PHONE*** FOR A DEBT YOU DO NOT OWE? IF SO, PLEASE CONTACT THE MATHEWS LAW GROUP AT 626-683-****. WE ARE FILING A CLASS ACTION AGAINST WELLS FARGO DEALER SERVICES AND WOULD LIKE TO HEAR ABOUT YOUR EXPERIENCE.

Guest

If you read, all the comments are not about denial of financial responsibility; it is about rude service. There are plenty of companies that have to make collection calls and can do it without such *** service.

It may get some of the funds collected, but you can't get blood from a stone, no mattter how hard you whip that stone.

BTW: to the other commenter- The bail out was given to the banks to enable them to contine lending and to assist them in delaying forclosure/reposession actions. Bad service is bad training and bad ethics.

Guest

Miss Pogue is next on my hit list if she doesn't stop using deceptive and privacy intruding tacticts. She is another debt collector who uses a skip trace program to call my family members when I'm behind on a payment.

Hey I know it's technically my fault I'm late. It's not my fault tho that I'm a dislocated worker who is behind 1 month on my car payment and is desperately trying to catch everything up. Wells Fargo doesn't care. They will harass you at the drop of a hat for their money.

So..

Miss Pogue. I hope you're reading this because you're soon going to be standing in the unemployment line with Mr Hkin, the former supervisor of finance at Wells Fargo Dealer Services.

Guest

michael.r.james@***.com

BoardCommunications@***.com

Michael James is the VP of Wells Fargo Dealer Services. Make sure you CC in the Wells Fargo board members also. I had an issue with a Collection Department Supervisor being sexist and racist with my wife and myself over a late car payment. I emailed the above email addresses and received a written letter 3 weeks later in the mail apologizing for my inconvenience and that the problem has been handled. I bet now that this *** is unemployed he now knows how it feels to be late on a car payment. Karma is a B. :grin

Guest

Hey wachovia go take some more of OUR hard earned tax dollars in government bailouts.Do you know the reason why the person hasnt paid there bills maybe they were laid off or got sick maybe some situation that was out of their hands happened.We arent all perfect.The government listened to wachovias SOB stories when they gave them OUR millions in bailouts.

Guest

The person who is really to blame here is the dead beat who keeps paying their loan late. They should be ashamed of themselves for causing all this anxiety.

Go cuss them out and get them to be more responsible. If they pay on time the problem will go away.

The company is just trying to get their money, they hear sob stories all day long and dodging them will not make the problem go away.

View more comments (8)
dbrownlow
map-marker Cary, North Carolina

Pls. tell me how to receive my title

Wachovia financed a car for me thru Pedigo in Indpls, my application number 2385****, the loan has been paid off, but I have not received my title. how do i get my title? I received a letter stating I needed to go to the License Branch, but the License Brance says I should receive it from whoever I paid the loan to, again what do I need to do to get my title. call me or email me @ dbrownlow@***.net. thank you

Deborah Brownlow

1207 W. 30th street

Indianapolis, In 46208

317-558-****

317-294-****

Thank you,

View full review
2 comments
Guest

Depending on when u paid off the loan with a personal chk most companies hold the chk for 10-15 days then release title

Guest

call the company and if they say that they sent the title verify the address that it was sent to and if the show they sent the title out they can send u a notorized lein release and it will allow u to apply for a duplicate

View more comments (1)
Anonymous
map-marker Dallas, Texas

Wachovia dealer services suck

I paid my car off over a year ago and I just received the title two months ago. After calling numerous times asking where was the title.

No one called me. About 4 months ago, they called me at work to let me know that I owed $143.76 that is why the title has not been received. My husband gave them a credit card and we received the title about two months later. A month ago they sent me a check for $143.76 and said I had over paid on my account.

I went to purchase a car last night and it showed that I had a repossession from Wachovia. The finance manager said that can not be possible since you have the title, I traded in my car.

I have been trying to call someone at wachovia and they are useless. I guess I am going to have to file a lawsuit against them to have this removed from my credit?

View full review