2 comments

I got a new phone number 9 months ago. The people that had my phone number before never paid thier bills to Wachovia.

Wachovia collectors call me every day. I have tried to explain to these morons that they have the wrong phone number and I don't know these people. They continue to call. Every day. They harass me! You would think they wouldn't want to continue to call the wrong number, it has to hurt thier collection statistics. I really don't think the employee cares. Maybe they are just required to make a minimum number of calls a day, regardless of any actual collection success.

I have never done business with them ever, nor will I, after discovering the stupidity of their management. Think of the wasted resources!

The shareholders of Wachovia need a wake up call...it is time for new management!

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Anonymous
#86716

There real name is Westcorp, Inc. There Corporate office in North Carolina needs to get more complaints from us about the harassing calls(877) 250-2265, here is the number.

WE need to complain more on the BBB. The web address is www.charlotte.bbb.org. Since there are alot of complaints but not enough they feel this company is ok. Spread the word!!

Just copy paste your complaint to them. If they knew how to help people out instead of *** them off maybe there business would be booming! WE as consumers don't choose to have financial difficulties but we do.

How can you sleep at night knowing how rude you are to people? If you had better customer support and work with people you would get people TRYING to do payments on time.

Anonymous
#59298

Check with your local attorney general's office in NC there are laws whereby if they continue to harrass you they have to pay you i believe it was at one time 500.00 per call this is of course if you can prove they are calling

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